Bees Line – Return Policy
Effective Date: June 23, 2026
At Bees Line, we want you to be completely satisfied with your herbal wellness products. Please read our return policy carefully.
1. Eligibility for Returns
- Products must be returned within 7 days of delivery.
- The product must be in its original packaging and unused.
- Opened, partially used, or damaged capsules due to customer misuse are not eligible for return.
2. Return Process
- Contact info@beeslineexport.com or our customer care hotline within 7 days of receiving your order.
- Provide your order number, product name and reason for return.
- Our support team will provide instructions and the return shipping address.
3. Refunds
- Once the returned product is received and inspected, a refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable, except in cases of delivery errors or defective products.
4. Exchanges
- Exchanges for other products are possible, subject to stock availability.
- Follow the same return process, specifying the desired replacement product.
5. Damaged or Defective Products
- If your product arrives damaged, defective or incorrect, contact us immediately.
- Bees Line will cover the return shipping cost and provide a replacement or full refund.
6. Contact
For any questions or to initiate a return, please reach out to us at:
Bees Line Exports (Pvt) Ltd
Email: info@beeslineexport.com
Phone: +94 77 087 8080
